• Dispatch/Batchman

    Job Locations US-TX-Ft Stockton
    Job ID
    2018-1094
    Category
    Ready Mix
    Type
    Regular Full-Time
  • Overview

    The Dispatch/Batchman is responsible for taking customer orders, batching concrete, and coordinating the delivery schedules for the company’s ready-mix truck drivers.

     

     

    Responsibilities

    • Communicate clearly with drivers and others over two-way radio according to Federal Communication Commission regulations and company policy.
    • Operate a multi-line phone system and route incoming phone calls to proper individuals while providing friendly, respectful service to customers, employees and others.
    • Accurately take, batch, and schedule customer orders with the potential for calculating price quotes.
    • Receive and document clear and concise instructions from customers regarding concrete mix, delivery address and conditions.  Prepare delivery tickets and related shipping documents.
    • Schedule product deliveries in a prioritized, orderly manner.
    • Assign projects to drivers as directed and monitor to assure proper follow-up.
    • Monitor driver hours of service to ensure compliance with all DOT rules and requirements.
    • Use computer system to coordinate measurements of concrete mix according to customer needs.
    • Schedule and prioritize loading of ready-mix trucks with customer’s orders, give clear route instructions to drivers and instruct drivers of delivery requirements and job site conditions.
    • Comply with all Safety, Health, Environmental and other Company policies and procedures.
    • Maintain a neat and orderly work environment.
    • Perform other duties as directed.

    Qualifications

    • Candidate must be drug free.
    • Regular standing, climbing, reaching, seizing, holding, grasping, turning, pulling, pushing and lifting activities are required for this position.
    • Walking on uneven gravel surfaces around the scale house is common.
    • Must be able to: occasionally lift and carry no more than 10 lbs. from floor level to waist level.
    • Sit/stand for extended periods of time
    • Position may be fast-paced at times and hours of work often exceed 40 hours per week depending on sales demand
    • Work is primarily performed independently in the plant scale house with minimal supervision
    • Although the scale is climate controlled, the work space may experience more noise and dust than a typical office environment

     

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